Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice! House Painting Centennial CO
I want to relate our experiences with "House Painting. Inc".  Mr. James Lee responded to our initial telephone call within a day and came out to inspect our house the following day.  He provided us with a  very thorough inspection of our house and determined what was needed to be done. In addition, he recommended ways to improve drainage around the house and care of brick walkways. Mr. Lee provided us with a complete description of the job, evidence of licensing and insurance coverages and letters of recommendations from past customers. In the end, he provided us a very honest and straightforward quote.

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On April 22, 2008, EPA issued a rule requiring the use of lead-safe practices and other actions aimed at preventing lead poisoning. Under the rule, beginning April 22, 2010, contractors performing renovation, repair and painting projects that disturb lead-based paint in homes, child care facilities, and schools built before 1978 must be certified and must follow specific work practices to prevent lead contamination. EPA requires that firms performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by EPA and that they use certified renovators who are trained by EPA-approved training providers to follow lead-safe work practices. Individuals can become certified renovators by taking an eight-hour training course from an EPA-approved training provider.
I agree with you Richard, as a painting contractor for very many years, people are always looking to get more and more out of you. I had to give an estimate to a lady a few weeks ago who had more stuff around her home than a thrift store including heavy furniture, stuff all over the floor and junk everywhere. I knew if I accepted the job id be a furniture mover and cleaner. I also agree this article makes it seem like the contractor is out to rip off the customers. Fact is I always leave doing more work than agreed upon. It doesn't bother me since the customer is always satisfied. Just saying

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Hello, I have a sad situation to share -- a friend of mine who is a very good painter, experienced too, fell off a tall ladder that did not have "boots" on it. (I've never seen those.) Anyway, do you think he should have asked for boots before painting? Possibly it was a situation where he was shy to ask because he wanted the job... (I don't know all the details.) Home Painters Centennial CO
This is the second time we've worked with House Painting, Inc. and we love them.  For both our interior and then our exterior the job was done beautifully by incredibly pleasant and skilled workers.  In both cases great care was taken to protect our furnishings/landscaping.  The painters were conscientious, professional and thorough.  The price was fair and represented great value for money, particularly given the quality of the personnel, the job and the customer service. House Painting Centennial CO
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